Customer Service

Contact Elaine Arsenault for more information. elaine@elainearsenault.com  212.228.3251

PLEASE CALL...
- if you would prefer to order by phone
- for assistance with your selection
- for rush orders
- for special orders

ORDER FULFILLMENT
Items shipped within 1 to 5 days of receiving order depending on product availability.
Payment processed through paypal secure gateway system.
Orders ship UPS ground, or by the US Postal Service.
transit time varies per destination.

SHIPPING COST
Free shipping within the United States. International shipping not available.

RETURN POLICY
We will be glad to make an exchange for any items that you are not completely happy with.
The items must be unused and in perfect condition and returned within 10 days of the date
received. Just give a call or send us an email and let us know what you need. Please send
items UPS or insured parcel post and if possible please use all original packaging. Wrinkled
and/or damaged items will not be accepted. Shipping and handling costs on return
merchandise is not refundable.

COMMITMENT
We do our best to make a durable product without sacrificing style.
We take responsibility for manufacturing defects but not for wear and tear.

elaine arsenaultCustomer Service