Customer Service
212.228.3251
elaine@elainearsenault.com
PLEASE CALL...
- if you would prefer to order by phone
- for assistance with your selection
- for rush orders
- for special orders
ORDER FULFILLMENT
Items shipped within 1 to 5 days of receiving order depending on product availability.
Orders ship via USPS or UPS ground.
Transit time varies per destination.
SHIPPING COST
Free shipping within the United States. International shipping not available.
RETURN POLICY
We will be glad to make an exchange or issue a refund for any items that you are not completely happy with. The items must be unused and in perfect condition and returned within 10 days of the date received. Just give a call or send us an email to arrange an exchange or refund. Sale items are final sale and not returnable. Please send items UPS or priority mail and if possible, please use all original packaging. Wrinkled and/or damaged items will not be accepted. Shipping and handling costs on return merchandise is not refundable.
COMMITMENT
We do our best to make a durable product without sacrificing style.
We take responsibility for manufacturing defects but not for wear and tear.